Check Fastag Balance Online | Fastag Recharge | Fastag Customer Care Number | FASTag Customer Service Phone Number
You may Check Fastag Balance Online promptly using a variety of methods, including online, mobile application, SMS, and customer service helpline. NHAI FASTag, the official website, is currently linked to 13 banks.

Check Fastag Balance Online
Here’s how to get the details on your FASTag balance quickly and easily:
Website:
- Visit your issuer agency’s/bank’s/mobile wallet’s website.
- Use your login credentials to access the FASTag portal on the website.
- You may now see the details of your balance.
App for Mobile Devices:
The NHAI Prepaid Wallet is linked to this mobile application.
- On your mobile device, download the “My FASTag App.” This works on both iOS and Android devices.
- Fill in your log-in information.
- You may now see how much money you have left on your account.
SMS
Once you’ve set up your FASTag account and linked your phone number to it, you’ll receive SMS notifications whenever your account is debited. Your account balance, toll payments, recharge confirmations, and low balance notifications will all be delivered to you.
FASTag Customer Service Phone Number
If you’re a prepaid FASTag subscriber who has registered your phone number with the National Highways Authority of India’s (NHAI) prepaid wallet, you can check your balance by calling the toll-free number +91-8884333331. This service is available 24 hours a day, 7 days a week.
Toll-Free Number of Banks Which issue Fastag
If you have a problem with your fastag wallet, you should contact your bank. I’ve compiled a list of the banks’ Fastag Toll-free numbers.
Bank | Helpline / Toll-Free Number |
ICICI Bank | 1860 210 0104 |
HDFC Bank | 1800 120 1243 |
Axis Bank | 1800 103 5577 |
IDFC Bank | 1800 266 9970 |
SBI Bank | 1800 110 018 |
Punjab National Bank | 08067295310 |
Bank of Baroda | 1800-1034568 |
Union Bank | 1800-222244 |
Syndicate Bank | 1800 425 0585 |
Paytm Payments Bank | 1800 102 6480 |
Karur Vysya Bank | 1800 102 1916 |
Equitas Small Finance Bank | 18004191996 |
Kotak Mahindra Bank | 1800-419-6606 |
Fino Payments Bank | 1860-266-3466 |
Federal Bank | 1800-266-9520 |
South Indian Bank | 1800-425-1809 |
IndusInd Bank | 1860-5005004 |
Yes Bank | 1800-1200 |
Saraswat Bank | 1800-266-9545 |
City Union Bank | 1800-2587200 |
Fino Payments Bank | 1860-266-3466 |
Nagpur NagarikSahakari Bank Ltd | 1800-2667183 |
Punjab & Maharashtra Co-op Bank | 1800-223-993 |
FAQs
A FASTag can be purchased at one of the Toll Plaza Points of Sale (PoS), any distribution agent, NETC Member Bank PoS outlets, or one of the Sales Offices. You can also apply for it online at one of the issuer banks’ websites or at the official website www.nhai.gov.in
The FASTag is effective for 5 years from the date of purchase. You will be required to recharge or top up the tag based on your usage.
When I sell or transfer my car, what happens to my FASTag?
It is strongly advised that you notify the FASTag issuing body about the sale or transfer of your vehicle. The authority will be able to close the account as a result of this.
It is strongly advised that you notify the FASTag issuing body about the sale or transfer of your vehicle. The authority will be able to close the account as a result of this.
You can contact your issuing bank and file a dispute if you have not received your refund for your FASTag payment. The bank will investigate and rectify the problem as needed.
Yes, you can modify your registered vehicle’s number. If you change your car, you can contact the appropriate issuing authority and request that the new vehicle be tagged to the existing FASTag.
A maximum of Rs.100 can be charged for issuing a FASTag, according to a government mandate established on the basis of MorTH standards. A handful of banks, on the other hand, are providing the FASTags for free.